emotion ai . |
True intelligence is not about solving math and puzzles. What people really mean by intelligence is… social intelligence. Dope, fool, idiot, imbecile, moron, simpleton, etc. These imply social incompetency. An "idiot-savante" has genius level skills in some area, but lacks social competency. Intelligence is our capacity to be polite, negotiate, strategize, raise the stakes, push back, compromise.
With true social intelligence, humans are able to cooperate, compete, and even lead. We all have to know our boundaries; how far we can "push" each individual in each kind of interaction, and we have to determine this quickly on the fly. Learning these boundaries is what gives us an awareness of others. In the future, AI's fate -- like ours -- will be to navigate an ever-buffeting sea of crafty beings, and will accordingly need the other-awareness utterly missing in AI today.
Key to human social intelligence is innate knowledge of an evolved, sophisticated, ancient, universal "language" for communicating with others. That "language" is... the emotional expressions. As with any language, emotions are expressed ("spoken") to others, and are read ("comprehended") by others. And just as we reason about the sentences someone may utter, and formulate a linguistic response, humans have innate machinery for socio-emotional reasoning, i.e., for determining how to emotionally respond given another person's emotion signal.
We are socially intelligent to the extent that we can partake in this language for social communication. It's therefore not enough to have shallow face-recognition attribution and a veneer of human facial expression. AI must fully grasp the language of emotion: understand what each emotion means, reason about what reply to make, and know which emotion signals that reply. In fact, any AI not doing all this is, by definition, a sociopath.
Our EMOTION CHIP technology possesses as part of it a unifying theory of emotions, of their meaning and the machinery underlying emotional reasoning. The theory emanates from a first-principles approach to the fundamental issues pre-linguistic animals face in communicating so as to settle disagreements.
The "Emotion Chip" has two key pillars.
I. Comprehension of emotions: The technology understands the specific meanings of emotional signals, including (a) what I want, (b) how compromising I feel I am being, (c) my hand strength in a situation, (d) my opinion about my opponent's hand strength, and (e) my confirmation receipt of my opponent's signals.
II. Emotional reasoning machinery: The technology consists of an "emotion engine," and allows the construction of AI personalities to suit one's needs. The machinery allows personalities to vary along socio-emotionally sensible dimensions, and so one can, for example, vary their level of aggression, willingness to compromise, and degree of hospitality. Social intelligence also requires understanding social capital, and that a person's emotions, and an AI's emotional responses, are bets of social capital; this is part of the EMOTION CHIP's machinery.
The emotion engine -- or "emotion chip" -- allows the following:
Additionally, with EMOTION CHIP technology we can identify the class of algorithms required for socio-emotionally intelligent artificial intelligence.
~~~~~~~~~~~~~
Background on the EMOTION CHIP:
Most affective computing systems today include (at least) six dimensions -- anger, sadness, fear, disgust, happiness and surprise. Because people can mix multiple expressions together, that means there is a combinatorial explosion of possible expressive mixtures (729, in fact). But what do these more than 700 expressions actually mean? Building software to recognize a consumer’s emotional expression is a complicated challenge. But the power in doing so comes from understanding what the expressions mean, and thereby knowing how the software should respond.
EMOTION CHIP technology addresses this issue, giving rigorous meanings to emotional expressions in the context of your business.
This new groundbreaking theory is the subject of Human Factory founder Mark Changizi's sixth book, WHAT EMOTIONS MEAN.
With true social intelligence, humans are able to cooperate, compete, and even lead. We all have to know our boundaries; how far we can "push" each individual in each kind of interaction, and we have to determine this quickly on the fly. Learning these boundaries is what gives us an awareness of others. In the future, AI's fate -- like ours -- will be to navigate an ever-buffeting sea of crafty beings, and will accordingly need the other-awareness utterly missing in AI today.
Key to human social intelligence is innate knowledge of an evolved, sophisticated, ancient, universal "language" for communicating with others. That "language" is... the emotional expressions. As with any language, emotions are expressed ("spoken") to others, and are read ("comprehended") by others. And just as we reason about the sentences someone may utter, and formulate a linguistic response, humans have innate machinery for socio-emotional reasoning, i.e., for determining how to emotionally respond given another person's emotion signal.
We are socially intelligent to the extent that we can partake in this language for social communication. It's therefore not enough to have shallow face-recognition attribution and a veneer of human facial expression. AI must fully grasp the language of emotion: understand what each emotion means, reason about what reply to make, and know which emotion signals that reply. In fact, any AI not doing all this is, by definition, a sociopath.
Our EMOTION CHIP technology possesses as part of it a unifying theory of emotions, of their meaning and the machinery underlying emotional reasoning. The theory emanates from a first-principles approach to the fundamental issues pre-linguistic animals face in communicating so as to settle disagreements.
The "Emotion Chip" has two key pillars.
I. Comprehension of emotions: The technology understands the specific meanings of emotional signals, including (a) what I want, (b) how compromising I feel I am being, (c) my hand strength in a situation, (d) my opinion about my opponent's hand strength, and (e) my confirmation receipt of my opponent's signals.
II. Emotional reasoning machinery: The technology consists of an "emotion engine," and allows the construction of AI personalities to suit one's needs. The machinery allows personalities to vary along socio-emotionally sensible dimensions, and so one can, for example, vary their level of aggression, willingness to compromise, and degree of hospitality. Social intelligence also requires understanding social capital, and that a person's emotions, and an AI's emotional responses, are bets of social capital; this is part of the EMOTION CHIP's machinery.
The emotion engine -- or "emotion chip" -- allows the following:
- Negotiation : Engage in (quite possibly non-linguistic) discussion in search of a compromise.
- Etiquette: Understand how and when to be polite, impolite, aggressive, trash talk, etc.
- Emotion-Recognition: Comprehend emotions.
- Status-Awareness: Be sensitive to its own and others' ranks within the social community, and display rank-appropriate behavior.
- Stakes-Grasping: Understand the manner in which signaling emotions commits one to bets of reputation (or "cool"). (E.g., a trash talker who loses loses more cool than a polite opponent who loses.)
- Other-Awareness: Recognize social boundaries.
- Socio-Emotional Engine: Possesses underlying machinery allowing the full range of emotional reasoning.
- Personality-Coherent: Allows a tremendous variety of personality types, each characterized by the manner in which it engages in discussions via emotional signals, and modifiable in a socio-emotionally coherent fashion.
- Emotion-Production: Go from outputs of its socio-emotional engine to emotional signals.
Additionally, with EMOTION CHIP technology we can identify the class of algorithms required for socio-emotionally intelligent artificial intelligence.
~~~~~~~~~~~~~
Background on the EMOTION CHIP:
Most affective computing systems today include (at least) six dimensions -- anger, sadness, fear, disgust, happiness and surprise. Because people can mix multiple expressions together, that means there is a combinatorial explosion of possible expressive mixtures (729, in fact). But what do these more than 700 expressions actually mean? Building software to recognize a consumer’s emotional expression is a complicated challenge. But the power in doing so comes from understanding what the expressions mean, and thereby knowing how the software should respond.
EMOTION CHIP technology addresses this issue, giving rigorous meanings to emotional expressions in the context of your business.
- What is the consumer’s feeling about what just happened?
- What does the consumer want?
- How serious is he about it?
- What is the consumer’s opinion about the entity it is interacting with?
- How sure of himself is the consumer?
- How disagreeable is the interaction thus far?
This new groundbreaking theory is the subject of Human Factory founder Mark Changizi's sixth book, WHAT EMOTIONS MEAN.